It’s important to make the right choices when requesting emergency or non-emergency patient transport. Non-emergency patient transport services. Each NHS Trust has its own procedure for arranging transport. Patients will book ambulance transport directly via a specialist Scottish Ambulance Service contact centre in Glasgow. This report summarises the results of the EEAST’s PTSpatient experience surveyfor patients who had used the PTS within the NHS South Essex Clinical Commissioning Group (CCG0 area during May and August 2020. Click here to download the PDF. Our patient transport services are operated by DHL. Patient Transport Service (PTS) Volunteer. V Cars Streamline Black and White Taxis provide patient transport services for most patients undergoing renal dialysis. Read more. Share this page. You can find out if you’re eligible for patient transport by calling the freephone G4S bookings line on 0800 096 0211, 24 hours a day. Our patient transport service (PTS) team make about 500,620 journeys every year, taking patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. Cancelling your ambulance transport . The patient transport services are responsible for transporting people to and from hospital appointments. To make a PTS booking please use the relevant telephone number for your area, shown below. Non-emergency patient transport is for patients who: You will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment up to 28 days in advance. Freephone 0800 032 3240 (free from landline … Please find below a list of our patient transport services. The Patient Transport Service. They have been chosen to provide PTS in BNSSG as they work exclusively in the … Patient Transport Service booking process. There are schemes across Oxfordshire that will transport patients to and from hospital appointments for a small fee. To check your eligibility and make a booking through the service, please call 0161 762 1510 to speak to your local booking centre. The general patient transport service is provided by E-zec Medical Transport Services. Transport services will usually take older people to these places: To attend GP or hospital appointments; To go the shops (through our escorted shopping services) To visit a loved one in hospital or at a care home; If an older person is attending one of our lunch clubs or is going to our day centres we may be able to assist with transport to and from the event, usually by minibus. The service which books the transport asks a short set of questions to determine whether or not a patient has a genuine need to use the NHS patient transport service. Wheelchair - Stretcher - Walk on Patients . Opens a new window; Opens a new window; 0300 561 1555; syheartlandsccg.contactus@nhs.net; Home; About Us. The Patient Transport Service provides ambulances to patients who need support to reach their healthcare appointment, or for their admission to and discharge from hospital, due to their medical/clinical needs. Type: Voluntary. Health A-Z. EMAS determine eligibility for access to this service via a standardised approach during the booking process. Dealing with Major Incidents. There is a set eligibility criteria that needs to be meet in order to use this service. Patient Transport Service - Information for Patients. Elderly Transport. Other transport options. In August 2019 it was announced that EMAS will be the new provider of non-emergency patient transport services in Chesterfield to align activity with our wider Derbyshire contract. It is there for patients who cannot use public transport, get a lift or a taxi, or drive themselves to, and from their Hospital Appointment. Yorkshire and North Lincolnshire, WF2 0XQ. NEPTS provide transport to premises used by the providers of care commissioned by the NHS, including treatment, outpatient appointments, or diagnostic services. To be eligible for the service, you must need support or assistance during the journey to your healthcare appointment. Patient transport is a non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers. Getting ready. The Patient Transport Service. Non-Emergency Patient Transport Services (NEPTS) take patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. The North West Ambulance Service NHS Trust (NWAS) is now managing the Patient Transport Service in Lancashire, with the new ‘on the day’ service (covering mainly discharges from the wards, urgent care centres and emergency department) now operational: Monday-Friday including Bank Holidays - 8am-8pm with the last booking being taken … Other transport options . Salary: £18,005 to £19,337 pa. Please note some of London hospitals require the referral to be made by the patient's GP. Patient Transport Services. Currently individual NHS Trust hospitals contract a service provider to supply and manage transport to their patients. EMAS takes on new patient transport services. Therefore patients or their advocates need to contact the hospital patient transport service directly to arrange appointments. View Vacancy; View Vacancy Non-Emergency Patient Transport Services Person. Current Services NEPTS provides NHS-funded transport for eligible people taking them from home, to the care provider (and back again) for... Search. Governing Body Meetings and Papers; Governing Body … Changes to patient transport services. Patient Transport is a service provided by G4S on behalf of the NHS Clinical Commissioning Groups across Kent and Medway. Salary: Depending on experience. Patient Transport Service (PTS) This ambulance service provides suitable transport for patients who are considered by a doctor/midwife to be medically unfit to travel by other means. Some people are eligible for non-emergency patient transport services (PTS). Patient transport services are for individuals who have a medical condition that prevents them from getting to their appointment. The Welsh Ambulance Services NHS Trust provide a Non-Emergency Patient Transport Service for patients across Wales who are unable, for medical reasons, to make their own way to and from their hospital appointments. Employer: Yorkshire Ambulance Service NHS Trust. It is designed to support you if your medical or physical condition means you cannot use public transport, get a lift, or drive yourself to, and from, your NHS appointment. The patient transport service (PTS) is for patients who are unable to get to their NHS appointments or treatments because they have a medical need for special transport. The Patient Transport Service (PTS) is here to help patients who live in Greater Manchester to get to and from non-emergency medical appointments. Other options may be more appropriate for you. Transport for Appointments within the Isle of Man. Bus Vannin now provides the service for persons requiring transport to or from a healthcare facility in the Island, and the Patient Transport Office at Nobles has assumed responsibility for taking bookings for this service. Opens a new window; Opens a new window; 0300 561 1555; syheartlandsccg.contactus@nhs.net; Home; About Us. Transport by ambulance will not be provided for those patients whose medical condition does not prevent them from travelling by other means i.e. Health A-Z . This service may only be booked if authorised by the Department. Equality, Diversity and Inclusion; Governing Body, Committees and Meetings . Patients or their representatives who are seeking transport can make a booking via our call centre on 0333 240 4909. Patient Transport Services. The Non-Emergency Patient Transport Service (NEPTS) provides transport for treatment for patients who have a medical reason for not being able to travel by another method. Making a booking is simple and easy and can usually be done through our booking centre. Our NEPTS provision ranges from assistance for patients with … Patient Transport Service. You will need your appointment letter to hand when phoning to request transport. The non-emergency patient transport service is funded by the NHS for patients who, due to their mobility needs or medical condition, are unable to travel safely by other means. We provide non-emergency patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, north, south and west Essex. Access to patient transport is based on medical need and we follow the Department of Health and Social Care's (DHSC) eligibility guidance. The number to call is: 0300 123 1236 Advice, tips and tools for health & wellbeing. We deliver NEPTS at a number of London based NHS Trusts, CCGs, Mental Health Trusts and independent medical organisations. This guidance makes sure patients needing transport on medical grounds are prioritised for transport to and from our hospitals. Our non-emergency patient transport service is provided by G4S. We want to make sure those who need it have access to it. It is a vital resource to help those patients who rely on the service and it should not be used by those without a medical need. Most require either your GP or hospital doctor to authorise the booking of transport. When you make a booking you will be asked a series of questions to help us assess your needs. How do I organise transport to and from hospital? This is a standard assessment in line with NHS policy and is something that was introduced by local Clinical Commissioning Groups (CCGs), the bodies responsible for commissioning our services. Home; Patients and visitors; Patient information leaflets; The Patient Transport Service; Back to Patient information leaflets. Type: Permanent. Patient transport services for most London hospitals are arranged directly through the hospitals themselves. The service is provided by E-zec Medical Transport Services Ltd on behalf of your local NHS. Equality, Diversity and Inclusion; Governing Body, Committees and Meetings. Hospital Transfers. For patients living in Cumbria, Lancashire or Merseyside: General enquiries. To Care homes and Nursing Homes - Respite. We are changing the access to patient transport for some patients in line with guidance from the Department of Health. All other services will remain. North West Ambulance Service NHS Trust (NWAS) Patient Information leaftlet This document sets out patient transport requirements for all patient transport service (PTS) providers, NHS ambulance trusts, Clinical Commissioning Groups (CCGs), acute and community care organisations, and the voluntary sector in England during the COVID-19 response and restoration of the NHS services in England. If I do not qualify for PTS, what are my options? Our non-emergency patient transport service is available for eligible patients who cannot use other forms of travel because of their medical or mobility condition, or because without the service, their medical condition would otherwise worsen. South East Coast Ambulance Service... Search. Patient transport service. Patient transport service. G4S may use approved external sub-contractors to meet the demand of the service and/or the specific needs of our patients. E-zec Medical is a family owned private ambulance company set up in 1998 by former NHS personnel. Employer: West Midlands Ambulance Service … Non-emergency patient transport to our sites is provided by G4S. The non-emergency patient transport service is for people whose health means they cannot get to or from their NHS appointment in any other way. Guide to conditions, symptoms & treatments . Make a booking . These services provide free transport to and from hospital for people who have a medical need for it. Patient transport services. If you would like to book an appointment or discuss your needs further please don't hesitate to contact us : Tel: 0207 722-8888 Email: info@ambulancehire.com. Patient Transport Service is a non-emergency service for people who may need special support getting and from their healthcare appointments. the Patient Transport Service (PTS) has been uploaded onto theTrust’s public website forpatients to feedback on their experiences. HATS have been providing Non-Emergency Patient Transport Service (NEPTS) for more than fifteen years and have been registered with the Care Quality Commission since 2011. Community Transport Schemes. Coventry, CV2 5DB. Patient Transport has eligibility criteria to ensure that resources are focussed on those who need the service most. Requesting transport. Requesting transport. 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