Dial 112 when calling from mobile phones. However, it is not possible to call the number from a mobile without a SIM card. French emergency numbers and support helplines, carry the cost of the ambulance transport. Europe – 112. CAF: www.caf.fr; CPAM (state healthcare): www.ameli.fr. France has an infamously long list of emergency numbers for different services. Too many expatriate families are unprepared in an emergency in their new country. 112 – The Emergency SOS help number in Europe URSSAF: 3957 + department number. SAMU (Ambulance): 15 Police: 17 Fire: 18 General Emergency: 112 (EU-wide emergency number that will contact emergency services in any EU country or language; have this number on hand while traveling around Europe!) 18: Emergencies: This number connects to the fire brigade (Sapeurs Pompiers) but they also deal with medical emergencies and should be the first port of call in life-threatening situations, 15: Samu (for other urgent medical call-outs), 112: Universal European Emergency Services number - works from all phones including mobiles, 114: Emergency calls (to use if you have difficulty speaking or hearing as you can communicate by text or fax), 191: Air rescue (Plane accident/disappearance), 01 40 05 48 48: Anti-poison centre (Paris), 3237: (0.35/min) Outside hours GP and pharmacy information (also available on www.3237.fr), ORANGE: English-speaking helpline: 09 69 36 39 00, SFR: 1023  (+ 33 6 10 00 10 23 from outside France), FREE: 1044 (non clients)          3244 (clients), Client à la Carte: 1034 (+33 668 634 634), EDF: 24 hour breakdown line: 09 726 750 + your department number (eg 24 for the Dordogne), Helpline in English: +33 (0) 9 69 36 63 83, Generale des EauxWeb: www.service-client.veoliaeau.frOnline form links users to the office dealing with their area, Suez-EnvironnementWeb: www.suez-environnement.com/en/homepageTel: 01 58 18 50 00, English-speaking helpline: 09 74 75 36 46 Calling hours: Mon-Fri:  8h30 - 17h30, CLEISS: Social security advice when moving between countries: 01 45 26 33 41, - Monday, Wednesday and Friday : 9h00 - 12h30 - Tuesday & Thursday : 14h00 - 17h00, (calls cost up to 12p/min from a UK landline - see French operators for exact cost), Monday - Friday: 8:00 - 20:00  -  Weekends: 9:00 - 17:30. Don’t forget the code to your parking lot or apartment building. You can use this single emergency helpline number for various emergency services such as police, fire and ambulance etc. THE BRITISH CHARITABLE FUND: provides financial help to British residents in France. Write down—or save in your cell phone—the number used at your destination. If you need to call for an ambulance or on-site help, you can always use 112, which is the pan-European emergency number. The European emergency number 112 is not the only emergency number in … Were we right? There are three main emergency services in France: the SAMU (Service d’Aide Médicale d’Urgence), the fire brigade, and the police. If you call 112 in the UK, it’ll take you through to the same emergency services center as if you call 999. This statistic shows the number of visits to emergency wards in healthcare institutions in France in 2018, by type of hospital (in thousands). Useful resources: find an emergency number in the UK. Counselling in France: for a qualified therapist near you or counselling over the telephone; Alcoholics Anonymous: regular meetings are held (some are in English) across the country. If you need to access French healthcare services or visit a French hospital, you may be asked to present French health insurance or private health insurance. If you’re calling France your new home, make sure you and all your family members know how to get help by with these tips as well as keep a handy list of France’s important emergency numbers. Police (Gendarmes) – 17. Do not be alarmed when you hear a siren every first Wednesday of the month at noon. As standard operating procedure, the operator will obtain information from the caller such as name and telephone number, where the assistance is needed, the nature of the emergency … Our guide to French emergency medical or crime-related numbers and non-medical helplines for lost property and general enquiries will prepare you for the worst should you encounter any pressing emergencies or require any help in France. Throughout most countries in Europe the emergency number is 112. Those who are deaf or hard of hearing could also send text messages to 114. Never hang up until the operator says you can. Inside the European Union, 112 was introduced as a common emergency call number during the 1990s, and is a well known emergency number in the world today alongside 911 and 999. Expatica uses technology such as cookies and scripts to personalize content and ads, provide social media features, and analyze our traffic. The SAMU is the national emergency service that deals with serious cases. What emergency numbers should you call in France? It is fabulous. So if you can only remember one emergency number for your visit - make it 18 or 112 if you are travelling around Europe. Have a cookie On some networks, a GSM phone without a SIM card may be used to make emergency calls, and most GSM phones accept a larger list of emergency numbers without SIM card, such as 112, 911, 118, 119, 000, 110, 08, and 999. When in any doubt, dial the European Emergency Number at 112. The average time to answer a 112 call is 10 seconds after a compulsory message. Remember these tips when calling any emergency service hotline: These general numbers can be called free of charge during any emergency from your mobile phone. Your choices will not impact your visit. Make a careful note of the number given to you for your area; you can also find it marked on every gas/electricity/water services payment receipt. CLEISS: Social security advice when moving between countries: 01 45 26 33 41 Try our corporate solution for free! For a list of local English-language groups see: www.alcoholics-anonymous.eu, SOS Help: similar to the Samaritans, listeners who are professionally trained; Tel 01 46 21 46 46, (open 3pm-11pm daily);  www.soshelpline.org, CANCER SUPPORT FRANCE: for advice and someone to talk to. Dial 112 when calling from mobile phones. Tel: 0800 240 200 or email, English Speaking Cancer Association (Geneva-based): offering cancer support in Geneva, Vaud and French border areas. The France country code is 33, and you omit the initial zero or provider’s number when calling from outside the country. You can of course change your mind and withdraw your consent at any time, by returning to this site after clearing the cookies on your computer or device. … Calling from France: 09 69 39 92 91 Calling from Abroad: +33 96 93 99 291Loss/Theft of chequebook, Calling from France: 08 92 68 32 08 Calling from Abroad: +33 89 26 83 208, The Connexion uses necessary cookies to help us provide you with a better user experience. Operators responding to this number will be able to communicate with you in French or in English, offer assistance and can redirect your call to the appropriate emergency service where necessary. We left France for UK because of Brexit. This guide to French emergency numbers explains French medical terms, what to do in an emergency in France, as well as what to do in an accident or health emergency in France. Not every county uses “911” as its emergency contact number, as we do in the United States. European general emergency number (40 languages spoken including English) - 112 National centre for emergency calls for deaf and people with hearing problems - 122 Fire brigade - 18 SAMU/ medical urgency - 15 Emergency doctor (SOS Médecins) - 0820.33.24.24 Police or Gendarmerie (automatically redirected to the nearest station) - 17 Small medical emergencies can sometimes be handled by an Italian pharmacy (farmacia), and you can typically find one that is open 24 hours a day. It provides 24*7 emergency responses across the country. Emergency numbers in case of loss or theft of credit cards in France: police, ambulance, fire brigade, coastguard, cliff rescue, mountain rescue, cave rescue, etc Tel: 01 47 59 07 69  - 10:00 - 17:00 - britishcharitablefund@orange.fr, Alzheimer – English help group at France Alzheimer: 0800 97 20 97 - www.francealzheimer.org. Note down the eight-digit number for your local police or gendarmerie station. SAMU: 15: Police: 17: Fire Brigade: 18: Poison control center: 01 40 05 48 48: SOS Doctors: 36 24: Medical emergencies in Paris: 01 53 94 94 94: Lost and found: 08 21 00 25 25 - 36 rue des Morillons, 75732 Paris Cedex 15: Lost or … Here are some of the emergency numbers for countries Brits love to travel to: UK - 999 or 55. You can also see which numbers to call depending on the, Out-of-hours doctors: 116 117 (from 2017), Hepatitis information helpline: 08 00 84 08 00, Maritime emergency (calling from land): 196, Maritime emergency (not in land): VHF Channel 16, Medical advice line (SOS Médecins): 08 20 33 24 24 | SOS Médecins, Victims of violent crime hotline: 08 10 09 86 09, Emergency electrical services: 01 43 35 40 86, SOS Help, an English-language helpline: 01 46 21 46 46 | SOS Help, SOS emergency housing for the homeless: 115 | Samusocial, Public services hotline (toll number): 39 39, Visa: 00 1-880-950-5114 or 08 92 70 57 05, Emergency doctors (SOS Médicins): 01 43 37 77 77, Out-of-hours chemists: 01 48 74 65 18 / 01 45 62 02 41. They also coordinate with other emergency services where necessary. "Téléphone portable" (mobile or cell phone to you) numbers start with 06 or 07 for newer numbers. France may well have an enviable health service, but the organisation of emergency medical care does seem to a lack a degree of coherence. If you need emergency medical care in France then you do as you might do in any other civilised country; you either get yourself to a hospital or ring an emergency services number. The French government recently launched a smartphone app to alert users about possible security incidents, including natural, technological, and terrorisM risks. For non-urgent situations, make a note of the direct phone number for your nearest police station (commissariat de police or gendarmerie). All members of the family should practice how to give clear indications in French of your name, address and telephone number — you may come across an operator who speaks English but there is no guarantee of this. Find out more about it here. Other Important Numbers. Emergency assistance: weekdays after business hours, weekends and U.S and French holidays. Emergency Number. This Pan-European emergency number 112 can be called from any … She has access to my American cell phone. The pan-European emergency number (112) also works for any type of emergency; an operator then directs you to the appropriate French department. In general, the local municipal police handle general law enforcement, minor traffic offenses, and lost property. According to the latest E-communications household and telecom single market survey, 39% of French people know they can use 112 everywhere in the EU. You can call for urgent assistance in the 27 member states of the European Union through the emergency number 112. Get news, views and information from France, Subscribe now to read unlimited articles and exclusive content. SAIP can be downloaded in the Apple Store or Google Play. In rural areas, they’re generally the fastest to the scene. NOTE: These settings will only apply to the browser and device you are currently using. ... France 112, 15 112, 18 112, 17. The military gendarmerie carries out criminal investigations as well as security activities involving airports, military locations, coastal areas, and the countryside. They work closely with the SAMU and employ professional, health, medical, and volunteer brigades. You can call these numbers free of charge from a home or public payphone. • Air France / Air Inter : 08.02.80.28.02 • Sncf / région Ile-de-France:01.53.90.20.20 • Sncf / national and international traffic: 08.36.35.35.35 SNCF • Telephone operator assistance in France: 12 . UK Government: what to do in an emergency; NHS: When to call 999 Answer 1 of 7: Hi, I am staying in Paris with my daughter. Note : Most GSM mobile phones have 112, 999 and 911 as pre-programmed emergency numbers … See www.turn2us.org.uk. This site uses functional cookies and external scripts to improve your experience. Medical (Samu) – 15. Covid France: What you can (and cannot) do from December 15, Britons rush dream France move before Brexit deadline. (+33 1 73 60 39 39 from outside France) www.service-public.fr/ Calling hours: 8h30 - 18h15. According to the latest E-communications household and telecom single market survey, 30% of Spanish know they can use 112 everywhere in the EU. Which cookies and scripts are used and how they impact your visit is specified on the left. Click below to consent to the use of this technology on our website – and don’t worry, we respect your privacy. Tel: +41 (0) 22 791 63 05 or email info@cancersupport.ch or www.cancersupport.ch, SSAFA, the Armed Forces charity. About 112. Tel: 04 94 84 64 89 / 06 32 35 31 24 or email info@bsnvar.org - 7:00 - 23:00. Emergency number in France; Emergency numbers in France. Dial 112 to request emergency assistance during a disaster or complex emergency in France. The French fire brigade, les sapeurs pompiers, also deals with medical emergencies. Emergency Numbers in France. There is also a number to find out-of-hours doctors: 116 117. Dialing a known emergency number like 112 forces the phone to try the call with any available network. (212) 419-8286 Email: france.branch@ssafa.org.uk, Elizabeth Finn fund: help for Britons and Irish people facing hardship, including for residents of France. Emergency phone numbers Emergency Numbers in France. 55 is the number you should call in the UK if it is too dangerous to make a noise. Here’s a handy reference list of emergency contact numbers in foreign countries. in Accidents and Breakdowns In an emergency, these are the telephone numbers to use in France – be prepared to indicate exactly where you are located, and the circumstances of the incident. Apart from the emergency helpline number, there a list of emergency numbers in India that you must be aware of In case you’re dealing with intoxications, make sure to inform them of what was taken and if possible, give them the rest of what was consumed. 112 is one of the emergency numbers in France. There is no national number for any of the utility services, which have urgency hotlines according to the region where you live. In fact 112 also works in the UK, but most of us just use 999. The average time to answer a 112 call is 5 seconds. The pan-European emergency number (112) also works for any type of emergency; an operator then directs you to the appropriate French department. You may change your settings at any time. Larger cities have a secondary police force (la police municipale), which is managed by the municipality. If you have an emergency that requires the police, you should call the emergency number 112. Please do not use them for general administrative matters or visa inquiries, the duty officer will not answer your queries. The European Emergency Assistance Number. Expatica helps make your expat journey the experience you've always wanted. The main emergency number for most European countries is 112. From any landline in France, dial the 17 (emergency line of the local police station). If you have an emergency anywhere in Europe, you can call 112 from any phone to speak to the emergency services. If you do not speak French, however, it is best to find a French-speaker whom you can trust. Emergency numbers in France and other helpful numbers, Shakespeare and Company in Paris supported by online sales, Group electricity deals in France are green and thrifty, Click, collect and reuse: French online shopping goes green, Covid ‘three times more deadly’ than flu, finds French study, President Macron continues Covid isolation in Versailles. An emergency phone on the Welsh coast at Trefor featuring 999. The Police Nationale conducts criminal inquiries and performs security operations like traffic control and identity checks. Maison Médicale de Garde is a private emergency service which can be reached at 01 47 07 77 77. This site uses functional cookies and external scripts to improve your experience. The SAMU provides both ambulances and specialist medical teams. What Brexit means for British residents, second homeowners and visitors in France - now and after December 31, 2020. State your name, telephone number, the location where help is needed, the situation, and if it’s still happening, how many people require help, and whether there are weapons or dangerous substances involved. In many countries, dialing … A handy list of important emergency numbers in France: These are important numbers for the emergency services in France. US Embassy: 01 43 12 22 22 Otherwise, you can call either the 112, 113, or 118 numbers, or look for an emergency room nearby (pronto soccorso). You can also call 15 (ambulance), 17 (police) or 18 (fire department), but calling 112 will ensure that French dispatchers are able to send the appropriate resources in any emergency type. Last incoming call: 3131, then ‘5’ if you wish to connect. They work from most telephones, mobile phones and cell phones worldwide GSM mobile phones/cell phones are programmed to recognize 112, 911 and 999 and often other emergency numbers including 118, 119, 000, 110, 08 etc. The French fire brigade, les sapeurs pompiers, is also available in cases of medical emergencies, such as traffic and domestic accidents. English-speaking helpline: 09 74 75 36 46 Calling hours: Mon-Fri: 8h30 - 17h30. A qualified doctor is always available to determine the type of response that best fits your situation, specifically, whether you need an ambulance. There is also a volunteer-run SOS Helpline in English for residents of France, providing support to expats on a range of issues. The police in the Netherlands fulfils several roles, such as maintaining public order, offering assistance to people under threat and enforcing criminal law. Alternatively, you could request a light medical vehicle (véhicule sanitaire léger or VSL) to get to the hospital. Understand which emergency number to use (in French) European SOS 112 The number 112 can be dialled to reach emergency services - medical, fire and police - from anywhere in Europe. France has an infamously long list of emergency numbers for different services. Find out who to call, and what to say if you encounter an emergency situation in France. The SAMU is the coordinated service to call in case of any serious medical emergency. An immediate assistance will be provided to the affected. © English Language Media 2020, All rights reserved. If you have medical problems or regularly take prescription drugs, make sure you know how to say their names in French to the operator. Otherwise, you’ll have to carry the cost of the ambulance transport. In France, it’s often the fire brigade who responds first to road injuries and domestic accidents. France’s sirens are tested nationwide with three consecutive blasts of almost two minutes, separated by five seconds of silence. The Police Nationale is responsible for urban areas while the gendarmerie covers rural regions. The app, SAIP (Système d’alerte et d’information des populations), is available in both English and French and allows users to view alerts for up to eight geographical areas. I want to have a plan for her though if I get run over by a bus or something goes wrong! The national police force in France is divided between the Police Nationale and the Gendarmerie Nationale. If you have children, cite their ages and how much they weigh if you need to call an anti-poison center or to administer medication. By continuing to use this website, you accept our, Stay informed, have your say, join the community, Boost your inbox with our editor’s pick of news and information about France for residents and second homeowners, By joining the newsletter, you agree to our, Second homes: Travelling UK to France and back this winter, France curfew: FAQ on new attestation forms from December 15. Europe - Emergency services phone number in France - We will be staying in the Ardennes and Champagne regions in France and I find conflicting information on emergency … Call 18: this is the general emergency number, like 999 in the UK or 911 in the USA, which will get you connected to the most appropriate service. This number puts you in contact with the appropriate emergency police services nearest you, whether that is the Police Nationale or the Gendarmerie Nationale. Fire Brigade / Accident (Pompier) – 18. General emergency numbers throughout France Call 18 or 112 (Fire, police or ambulance - … Dutch police. As it’s a Europe-wide number, you can also ask to be connected to an English-speaking operator. Callers who don’t speak French would also have no problem communicating their issues due to the assistance of interpreters who speak 40 languages. They have limited powers within the district, however. 112 and 911 are universal emergency numbers. Emergency Numbers Facts & Fiction! Free telephone number search In the event of an unplanned siren, however, you can find information on France Inter or France Info radion stations. Call 112: this is the standard European emergency number.Though be careful, if you are near a land border, for instance in Alsace, a call to 112 from a mobile phone may get directed to the emergency services in the neighbouring country. BEREAVEMENT SUPPORT NETWORK: for those grieving for a loved one and needing to talk. Tel: 05 53 24 92 38. 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